Fox&Bear launches new guide on the importance of social media

8th July 2024

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Leading Brighton-based marketing agency Fox&Bear, proudly announce the release of their latest guide titled “Leveraging social media to engage your audience”. This comprehensive guide provides actionable insights and strategies for businesses to effectively harness the power of social media in their marketing efforts.

Social media is a crucial component of any successful marketing strategy. Did you know TikTok has overtaken Google as the most popular search engine among Gen Z? Consumers of all ages are increasingly using social media for information. Businesses have an unparalleled opportunity to connect their audience with their content but face a growing risk of being left behind if they’re slow to truly embrace these platforms. Fox&Bear’s new guide delves into the complex role of social media in contemporary marketing, offering a roadmap for businesses aiming to thrive in this dynamic environment.

The guide highlights the importance of building trust and credibility through social media. In an age where consumers frequently research online to validate the credibility of providers, showcasing expertise and sharing real-life testimonials can significantly enhance a brand’s reliability. Key strategies include:

Showcasing expertise: Using social media to highlight the qualifications and knowledge of your team through articles, webinars, and research updates.

Real-life stories and testimonials: Sharing authentic stories and testimonials to humanise your brand and build emotional connections with your audience.

Educational content: Posting well-researched, informative content regularly to educate your audience and position your brand as a trusted source of information.

Authentic branding content: Content that reads as authentic and offers a glimpse into your team and ethos further builds emotional connections, enhancing the credibility of your traditional marketing efforts, such as showcased expertise.

Additionally, in times of crisis, social media can be a vital tool for rapid response and misinformation management. The guide highlights how businesses can use these platforms to provide timely updates, counteract misinformation and also promote available services.

Another ongoing battle for businesses is what platform should be used, and when. Each social media platform offers unique opportunities and challenges. Fox & Bear’s guide provides tailored strategies for effectively using major platforms, which content performs best, and how to engage with consumers across these platforms.

The guide also emphasises the importance of measuring the success of social media efforts through analytics and audience feedback. To identify the key metrics to monitor, businesses must first define their goals. This enables them to refine their strategy based on relevant data-driven insights, ensuring their social media marketing remains effective and relevant.

Daniel Ball, Social Media and Creative Lead at Fox & Bear, highlights the significance of social media in modern marketing strategies: “ Social media is more than a tag-on to your marketing strategy; it’s a core, always-visible component. It drives engagement, builds trust, and amplifies your brand’s voice (for better or worse). Knowing your audience is crucial, but understanding platform algorithms unlocks social media’s true potential. With this knowledge, businesses can optimise their efforts to reach audiences in a meaningful way.”

To help businesses effectively leverage social media, partnering with Fox&Bear means working with a team dedicated to your online presence. We monitor reaction, mentions, and peripheral conversations to strategically plan your next move. Our services include content creation, strategy development, reputation management, and execution across all channels. We build relationships, enhance brand loyalty, and ensure you stand out from the competition.

By adopting some of these best practices and maintaining a flexible, data-driven approach, businesses can foster a more informed, engaged, and loyal community.

Whatever your business, social media matters. Download the full guide today via the Fox&Bear website.

You can also join us for our FREE webinar, “Leveraging social media to engage your audience”, on August 8th at 11 AM. Don’t miss this opportunity to learn valuable insights on how to effectively use social media to connect with your audience! Sign up now: https://foxbear.co.uk/role-of-social-media-in-marketing-webinar/

Or get in touch with us at hello@foxbear.co.uk to start a conversation and see how we can help you.