Sussex Technology Firm, Yomdel, Wins National Industry Award

One of the UK’s respected providers of fully managed 24/7 live chat for estate agents – and based in Billingshurst – Yondel, has been awarded Silver in the Supplier of the Year, Technology category at the Negotiator Awards 2016

The prestigious Award, sponsored by The Negotiator – the leading estate agency magazine – was made at a gala and presentation dinner in London and represents a significant achievement for Yomdel. The firm has had a bumper year, thanks to the expansion of its management and live chat operators; doubling of its turnover in the last four month, and the introduction of new staff training initiatives.

Yomdel’s live chat services double conversion rates on estate agent websites, which results in huge increases in business for Yomdel clients but also delivers exceptional customer service giving businesses a real edge in their market. Yomdel now works with hundreds of estate and letting agent across the UK, including national groups such as Fine & Country, EweMove, as well a regional firms including Thomas Morris, Newman Sales & Lettings and Balgores Property Group.

Andy Soloman, Founder and CEO of Yomdel said: “We pride ourselves on giving estate agents a highly professional service, backed by a team of dedicated professionals.  Winning this prestigious award shows that we are on the right track. They are also fantastic accolade for the Yomdel’s hard working and committed staff. We are growing very fast and achieving excellent results for all clients – almost 1,000 estate agency offices nationwide. I would like to thank everyone in the company for the great contribution they have made to our success this year and look forward to maintaining and further developing the high standard of service that we provide to our clients.”

Yomdel is used by Sussex estate agents Brock Taylor in Horsham and Homes Partnership in Crawley, and mostly works purely on performance and there are generally no setup fees, or monthly subscriptions.  Yomdel frequently updates the information it uses when chatting with people online, at no extra charge. Beyond standard lead generation, Yomdel also offers booking viewings, setting valuation appointments and dealing with tenant issues.

For further information, visit www.yomdel.com or call 01403 616000.

 

 

 

 

 

Featured image, from left to right: Simon Townsend, Operations Director; Thomas Radhanauth, Chat Operations Supervisor; Dan Welch, Chat Operations Supervisor; Andy Soloman, CEO; Tim Breden, Managing Director