Value Added Partner Stories
11th December 2024
Author EditorPosted on Categories Business
Meet thriving estate agency Mansell McTaggart.
Tell us your story
We run three branches of Mansell McTaggart’s 23-office network. At Mansell McTaggart Brighton, Hove, and Steyning, we combine traditional values with a fresh, modern approach to estate agency. As proud representatives of Sussex’s leading independent estate agency, we bring a wealth of local knowledge and expertise to every transaction. Our ethos is rooted in honesty, integrity, and personalised service, ensuring that clients feel supported every step of the way.
While we respect time-honored practices, we embrace innovation, utilising cutting-edge marketing techniques and digital platforms to maximize exposure for every property. Whether you’re buying, selling, or letting, we aim to make the process seamless and stress-free, delivering results that exceed expectations. Driven by passion and dedication, we’re not just about transactions — we’re about building long-lasting relationships within the communities we proudly serve. At Mansell McTaggart, we don’t just help you move house; we help you move forward.
What has been your biggest business challenge to date?
Our biggest challenge has been transitioning from a one office operation to an office of three. As our offices grew, learning to delegate effectively while maintaining the high standards our clients expect was crucial. Balancing trust, training and oversight has been a rewarding journey, ensuring seamless service at every step
What has been your greatest or proudest business achievement to date?
Our proudest achievement has been witnessing our team’s growth and success, evolving from a single office to the recent opening of our iconic flagship agency in Hove. This milestone reflects our dedication, teamwork, and commitment to delivering exceptional service, solidifying our presence in the communities we proudly serve.
What type of clients do you currently work with and who are you looking to meet?
We work with anyone looking to buy, sell, or let their property, offering tailored support for every client. Our bespoke marketing strategies are designed to highlight the unique qualities of each home, ensuring exceptional results. We’re eager to meet homeowners and landlords seeking a professional, personalised approach to property services.
Tell us a story/fact about yourself that people might not know
Tom recently showcased his property expertise by presenting an episode of Escape to the Country! It was an incredible opportunity to share his passion for helping people find their dream homes while highlighting the charm of the local area. A proud moment for the whole team!
How do you define success?
Success is achieving a balance between happy clients and a motivated, fulfilled team. When our clients feel supported and satisfied with their property journey, and our staff are thriving in a positive, rewarding environment, we know we’ve done our job right. It’s about building trust, relationships and lasting results.