Growing Through Care: How Claire Nash Solicitors Reflects the Power of Local Business Values

In the world of professional services, expansion often comes with glass towers, corporate jargon, and a loss of personal touch.

But for Claire Nash Solicitors – a Crowborough-based law firm with deep roots in the local community – growth means something entirely different. It’s about making their service more human, more accessible, and more local than ever.

This autumn marked a milestone for the firm as it moved into its new home at Croham Lodge, Croham Road, Crowborough – the former Citizens Advice Bureau building familiar to many local residents. The move symbolises both success and steadfast commitment to the people and businesses of Sussex.

A Business Built on People, Not Just Paperwork

Since opening in 2017, Claire Nash Solicitors has quietly grown into one of Crowborough’s most trusted firms, specialising in private client work – from Wills and Probate to Conveyancing and Family Law. Their reputation has been built on qualities that many small businesses will recognise as the real keys to longevity: consistency, personal service, and local trust.

Founder and Principal Solicitor Claire Nash explains that the move is a natural next step.

“Many of our clients are older or vulnerable, so improving accessibility and comfort is at the heart of this move. We’re proud to continue offering flexible appointments, including home visits, for those who need them most.”

The new office offers improved accessibility, private meeting spaces, better parking, and room for an expanding team – all practical benefits that reflect the firm’s client-first approach.

Lessons in Growth for Sussex Entrepreneurs

For other small business owners across Sussex, the firm’s journey holds valuable lessons. Claire Nash Solicitors started as a small operation with just the principal who had a strong belief in doing things properly. Rather than chasing rapid expansion, the business has grown organically – focusing on reputation, repeat business, and community connection.

This kind of sustainable growth is a model familiar to many Sussex-based entrepreneurs. Whether you run a vineyard, café, or design studio, the principles are the same: listen to your clients, adapt to their needs, and invest in your infrastructure only when it enhances the service you provide.

Community at the Core

While the move is an exciting business development, its significance runs deeper. Claire Nash Solicitors is one of a small number of Dementia Friendly law firms in Sussex, offering home and out-of-hours visits to clients who need extra support. Their new premises at Croham Lodge are designed to be welcoming, comfortable, and inclusive – not intimidating, as legal offices can sometimes feel.

“This town is where we began, and it remains the heart of our firm,” Nash adds. “We want local people to feel that this is their law firm – approachable, reliable, and right on their doorstep.”

The firm’s approach stands as a reminder that community-based businesses can compete and thrive without losing their values. In an age of remote call centres and AI-driven customer service, clients increasingly seek reassurance, empathy, and genuine expertise. Claire Nash Solicitors’ success story is proof that these principles still carry weight.

Looking Ahead

The new office provides the space for further growth – both in team size and in services offered – while keeping the firm firmly grounded in Crowborough. From its modern, accessible setting, the firm continues to support clients across East Sussex with matters including Wills, Probate, Powers of Attorney, Equity Release, Conveyancing, Divorce, and Court of Protection work.

For Claire Nash and her team, the move isn’t just about bricks and mortar. It’s about deepening the roots that have sustained their success so far: trust, integrity, and a true understanding of what local clients need.

As Sussex continues to foster one of the UK’s most vibrant small-business communities, stories like this remind us that growth doesn’t have to mean losing sight of your values. Sometimes, it simply means finding a bigger home for them.

www.clairenashsolicitors.co.uk